Driving New Leads for Wellness-Based IV Therapy Center
With a new client engagement and retention strategy in place, Intra-V saw 40% of lapsed clients return.
Samer Faysal and Phil Moran, Owners
“I have been using Telomere Consulting for over a year now and I am extremely happy with how they have pushed our business forward. Their expertise in email marketing has really helped us to capitalize on the customers we already had as well as bring in fresh leads.”
The Challenge
Intra-V was looking for new opportunities to grow and to expand their business with their second location. As more competition came to their area, they wanted a more robust marketing strategy that helped generate new leads.
The Strategy
We created and implemented an in-depth email marketing and SMS strategy that focused on nurturing leads through the upsell process. In addition, we established more frequent communication with regular clients to increase engagement, retention and loyalty to their business.
The Result
Intra-V saw an increase in revenue from both new and returning clients. Utilizing a strategic SMS strategy allowed for more timely communication and follow up, giving clients the ability to confirm purchases and schedule appointments via SMS.
Thank you for taking the time to read! For more valuable advice on enhancing your fitness studio's growth and marketing strategies read our blog and deep-dive into articles like "5 Need-to-know Fitness Marketing Trends for 2024”.
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