EMAIL MARKETING & SMS

Your studio’s marketing, running on autopilot.

Tired of losing leads? Convinced there are holes in your sales process but unsure where they are? Aware that automation is important but don't have the capacity to figure it out?

NurturEm is Telomere’s evergreen email and SMS automation service, built exclusively for boutique fitness and wellness studios. We build the systems that convert prospects into members, keep active clients engaged, and bring lapsed members back, all in your brand voice, all running automatically.

Book Your Consultation Call

Here’s how our email and SMS automation service works.

We dive into your brand.

Before we build anything we get to know your studio deeply. Your voice, your values, your unique value proposition, and the experience you want every client to have. Everything we build reflects that.

We map your customer journey.

We identify every stage of your client’s relationship with your studio and design sequences that move them forward naturally, from first touch through to loyal long-term membership.

We cover every stage — from acquiring new prospects and nurturing first-timers, through to retaining active members and winning back the ones you've lost.

We build directly in your booking software.

Everything is built inside your existing marketing suite, whether that is Mindbody, Mariana Tek, Walla, Arketa, or Momence. No third party tools, no workarounds, no handing it back to your team to figure out.

Your studio retention and revenue soar.

The result is evergreen automation that feels true to your brand and aligned with your business goals, supporting you in creating an on-brand experience that builds community and drives sales in an authentic and thoughtful manner.

Person laying on the floor, wearing black athletic shorts and a black top. The image is taken from the side, showing bare legs and part of the torso.

What We Build

Welcome & Onboarding Sequences
Make new members feel at home from day one.

Lead Nurture Sequences
Convert prospects who haven’t committed yet.

Re-engagement & Winback Campaigns
Bring back lapsed clients.

Milestone & Retention Touchpoints
Reward loyalty and reduce churn.

Upsell Sequences
Tailored to your studio’s specific offers.

Staff Task Automation
Reduce manual follow-up and keep your team focused.

A woman with long braided hair performing a yoga pose against a beige background, wearing a mustard yellow top and matching leggings.

THE RESULT

Once your NurturEm email automations are live they operate like a 24/7 sales and marketing team.

Every lead followed up with.
Every new member welcomed properly.
Every lapsed client given a reason to come back.

All of it on-brand, all of it automatic, and none of it on your plate.

Book Your Free Discovery Call

Nurturem is more than just a few emails

Every email automation is a full system: strategy, copy, and design working together, not just words in a template.
Here are a few examples of the sequences we've built for studios like yours.

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A person working at a wooden desk with a laptop showing a spreadsheet and a smartphone, surrounded by notebooks, a mug, and organized office supplies, in a home or office environment.

Ready to move forward? Here’s how it works.

  • Book your consultation call.

  • Fill out our onboarding questionnaire.

  • Connect with our Marketing Manager on a 30-minute call.

  • Approve your branded templates and assets.

  • We build your automations directly in your booking software.

  • You review every touchpoint. We finalize, adjust, and switch everything on.

What Our Clients Say

  • “Really happy with the results so far. I tried to do this a few times with other places and the professionalism, detail, and care was 10x higher with the Telomere team.”

    — Kyle Gibson, Wheelhouse Cycling Studios

  • “The team at Telomere are amazing at what they do. They really listened to what I wanted to achieve. They kept our company’s voice and branding but were able to engage with our customers in ways we never thought of.”

    — Stacy Chong, Toronto Yoga Co.

  • “I have been using Telomere for over a year and am extremely happy with how they have pushed our business forward. Their expertise in email marketing has really helped us capitalise on the customers we already had as well as bring in fresh leads.”

    — Philip Moran, Intra-V

  • “I found the team to be highly professional and appreciated their ready availability. Their expertise was evident and their in-depth knowledge of my existing software proved invaluable.”

    — Sandra Scannell, The Pilates Barre

A woman in white athletic clothing is performing a yoga pose on a light gray floor against a plain wall, with her right arm resting on the ground and her left arm extended outward.

NurturEm is for you if…

  • You know there are holes in your sales process but aren’t sure where they are

  • You’re losing leads and don’t have the systems to follow up consistently

  • You want to convert more prospects into committed members without adding to your workload

  • You’re ready to re-engage lapsed clients in a way that feels personal, not pushy

  • You want automation that sounds like you, not like a generic marketing tool

  • You need assurance that every client interaction is handled promptly and appropriately

Book Your Free Discovery Call